Services
Live Chat: Our industry leading Live Chat Support is aimed at generating additional revenue opportunities and above all reducing the cost of online sales and customer support for e-businesses.
Our specially trained service professionals present a transparent interface to your consumers delivering an uninterrupted 24×7 access to real time customer service and support right on your website.Our outstanding online chat support will result in desirable behaviors such as word-of mouth promotion, willingness to pay a price premium and repurchasing form your website…. Read More >>
E-Mail Support: We can support your customers through email. Our skilled customer service agents have all that it takes to respond to emails with high accuracy, maintaining high service levels with most emails responded within 1 hour from receipt. Our e-mail support service can be used for sales and customer support in addition to technical support. Our email support, just like our other offerings is functional 24/7 …Read More >>
Voice Support: We operate offshore call center, fully equiped to handle your sales campaigns, customer support, technical support, payment verification service 24 hours a day 7 days a week. We can be reached over local telephone numbers for almost all major countries. Your customers will dial a local telephone number in their countries, which will be routed to us, and answered by our agents. Our quality department ensures that the wait times are minimum, and the overall quality of support is superior….Read More >>
Payment Verification: Our Payment Verification Service consists of trained operators who call up each customer (anywhere in the world) using VoIP and manually verify each transaction. Our call logging services also provide an opportunity to record the transcript of the phone conversation in order to prove that the customer actually made a purchase and can’t later deny it as it sometimes happen. Such manual verification reduces the possibility of fraudulent charges, and charge backs to almost 0%, and is cost efficient for all businesses selling online (downloadable or physical goods)….Read More >>